Effective Training For The Mobile Division Management Team

Background The Communications Department has been working diligently with all BOLDFlash departments to implement the new â€Å"communication culture†. This new initiative is aimed at improving our ability to communicate effectively with our distributors, customers, suppliers, and all team mates at BOLDFlash. Our goal is to create an environment where effective communication techniques are known, understood, and utilized by all employees. This training plan addresses key areas of focus for creating the communications culture. The goal of this plan is to create effective training for the Mobile Division management team. Target Audience Since the underlying communication issue is related to internal business processes, the target audience is limited to employees at BOLDFlash. Due to rapid expansion of the Mobile Division, the demographics of employees have changed greatly over the past few years. Increased hiring and expansion into foreign countries has changed the way we need to communicate. This is especially true in regard to considerations of language, culture, age, and experience. Training will be designed and conducted based on the position level of the employee. †¢ Executive Management – This group generally reflects the highest level of education and experience, and are predominantly English speakers. They tend to be older in age and have a good understanding of technology, but not at the level of an engineer. Members of executive management must fully understand andShow MoreRelatedEssay on Organizational Structure1347 Words   |  6 PagesCase Study 02 – BoldFlash: Cross-Functional Challenges in the Mobile Division Introduction: In this case study Roger Cahill has been acting as the head of mobile division for less than a year. Currently he is struggling as he faces great difficulties adapting BoldFlash to a changing marketplace. 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